Privacy Policy

Data Protection & Cookie Usage

Data Controller

The entity responsible for the processing of your data on this website is:

Address

Swiss Med Gate
Route de Pré-Bois 21
1215 Geneva
Switzerland

Privacy Officer

For questions regarding your data rights:
Please use our contact form

Compliant with:
Swiss nFADP & EU GDPR

We value your privacy. This policy explains how Swiss Med Gate collects, uses, and protects your data. Our principle is simple: We only collect what is strictly necessary for our business relationship.

1. General Browsing & Analytics

We practice a "Privacy-First" approach.

  • No Tracking: We do not use Google Analytics, Facebook Pixels, or other third-party tracking scripts.
  • No Advertising Cookies: We do not profile your behavior for marketing purposes.
  • Server Logs: Our hosting provider may temporarily log technical data (IP address, browser type) solely for security and error debugging purposes.

2. Cookies Policy

We use "Strictly Necessary" Cookies only.

We do not use persistent cookies for general website visitors. A temporary session cookie is used only when you access our "Contact" page.

Name Purpose Duration
PHPSESSID Security (CSRF Protection):
Ensures that the contact form submission is genuine and prevents automated spam attacks.
Session
(Deleted when browser closes)

3. Contact Form Data

When you use our contact form, you voluntarily provide us with personal data (Name, Email, Message).

Purpose: This data is used exclusively to answer your inquiry and prepare a business quote if requested.

Storage: The data is transmitted via secure email (SMTP/TLS) to our trade desk. We do not store this data in a website database. We retain business correspondence only as long as necessary for the commercial relationship or as required by law (10 years for accounting records).

4. Data Sharing

We never sell your data to third parties. Your data may be shared with trusted service providers only when necessary for operations:

  • Hosting Provider: KreativMedia (Switzerland) - for server infrastructure.
  • Logistics Partners: If you place an order, shipping details are shared with couriers to fulfill delivery.

5. Data Security

We implement technical measures to protect your data. This website uses SSL/TLS encryption (https) to ensure that data transmitted between your browser and our server cannot be read by third parties.

6. Your Rights

Under the Swiss Federal Act on Data Protection (nFADP) and GDPR, you have the right to:

  • Request access to the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data ("Right to be forgotten"), unless we are legally required to keep it (e.g., invoices).

To exercise these rights, please contact us at the address listed in the sidebar.

Last Updated: September 2026